Insurance Policy Administrator - Klerksdorp

About the Role Our client is seeking a highly organized and detail-oriented Insurance Policy Administrator to join their fully remote team. This role is crucial for ensuring the smooth operation and accuracy of policy administration. You will be responsible for managing policy records, processing policy changes, renewals, and cancellations, and ensuring compliance with all regulatory requirements. The ideal candidate will have a strong administrative background, excellent data management skills, and a thorough understanding of insurance policy structures.

This is a remote-first position, allowing you to contribute your skills from the comfort of your home office. You must be proactive, efficient, and possess excellent communication skills to liaise with internal departments and occasionally clients.

• Administer insurance policies, including new business issuance, endorsements, renewals, and cancellations.
• Maintain accurate and up-to-date policy records in the company's system.
• Process policy changes and endorsements promptly and accurately.
• Generate policy documents and ensure they are delivered to clients/brokers in a timely manner.
• Respond to policy-related inquiries from internal departments and external parties.
• Ensure compliance with all company policies and regulatory guidelines.
• Assist in the preparation of reports related to policy administration.
• Identify and resolve discrepancies in policy information.
• Support the underwriting and sales teams with policy-related information.
• Contribute to the continuous improvement of policy administration processes.

• Previous experience in insurance policy administration or a similar administrative role.
• Proficiency in using insurance administration systems and MS Office Suite (Word, Excel, Outlook).
• Strong data entry and data management skills with a high level of accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and manage multiple tasks simultaneously in a remote setting.
• Good written and verbal communication skills.
• Understanding of insurance products and terminology is advantageous.
• High attention to detail and commitment to quality.
• Must have a reliable internet connection and a dedicated home office setup.
• Proactive attitude and willingness to learn.

• Competitive annual salary.
• Fully remote working arrangement.
• Opportunities for professional development and training.
• Contribution towards medical aid and retirement fund.
• A supportive and efficient remote team environment.
• Annual bonus based on company and individual performance.
• Work on diverse policy types and administrative challenges.