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Remote Energy Billing SME & Service Designer
Remote / Online - Candidates ideally in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2025-12-31
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for:
DS Technologies Inc
Remote/Work from Home
position Listed on 2025-12-31
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
A technology services provider is seeking a Customer/Billing Subject Matter Expert (SME) / Designer for a remote position. The ideal candidate will have strong expertise in customer service processes and service order management in the energy/utilities domain. Responsibilities include resolving complex customer issues, training new associates, and maintaining project documentation.
This role offers the opportunity to work independently and contribute to high-quality service delivery for a premier client.
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