Video Interpreter

Convo Communications Canada, Inc. is a Deaf-owned, Deaf-operated, company that provides communication solutions within Canada.

We are proud to be one of the two ASL/ English Video Interpreting Providers for CAV the Canadian Administrator of VRS.CAV is a not-for-profit corporation that has been mandated by the Canadian Radio-Television and Telecommunications Commission (CRTC) to design, implement and oversee the delivery of video relay service (VRS) in Canada. As a Video Interpreter, you will maintain CAV’s standard for excellence in interpreting while handling VRS calls in an ethical and professional manner.

Convo Canada is a place that gives you the opportunity to have a positive impact every day. We believe you are more than just a number—you are a human who can make a difference with every connection, one conversation at a time. If you're motivated, people-focused, and looking to grow in a collaborative and inclusive environment, we’d love to have you on our team—let’s make an impact together.

Convo Canada is an equal opportunity employer and we welcome everyone to apply. If you require any accommodations during the application or interview process, please let us know. In your application, please feel free to note which pronouns you use.

What you'll do

• Provide high-quality ASL-English interpretation
• Demonstrate strict adherence to industry-wide standards and CASLI’s Code of Ethics and Guidelines for Professional Conduct
• Observe Convo's and CAV’s internal policies and procedures at all times
• Undertake periodic training to stay abreast of changing technologies, trends, and procedures
• Contribute to the development and high morale of the company
• Maintain a friendly and professional appearance & attitude

Qualifications

• VRS interpreting experience considered an asset
• Minimum 5 years of general interpreting experience
• Community-oriented and customer-focused
• Comfortable working in a fast-paced environment
• Strong interpersonal skills
• Tech Savvy
• Exhibit reliability, punctuality, and professionalism
• Graduate of an interpreter education program
• Active member in good standing of CASLI or WAVLI required
• Have a designated and private workspace for remote work (computer hardware will be provided by Convo)
• Complete a Convo skill assessment
• Complete 25 hours of paid training
• Able to work a minimum of 10 hours per week