Vietnamese Interpreter Position

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on‑demand over‑the‑phone interpretations for Vietnamese.

The Interpreter must have a strong command of English and Vietnamese languages. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.

• Interpret between English and Vietnamese languages.
• Maintain the appropriate tone of voice, register and observe cultural nuances.
• Maintain professionalism through attitude, and interpreting service.
• Demonstrate excellent customer service skills.
• Must have a reliable phone line and an adequate work environment to process the calls.
• Remote (work‑from‑home).

• Proficient in English and Vietnamese languages.
• Strong knowledge of professional Code of Ethics and privacy laws (HIPAA).
• Excellent communication and customer service skills.
• Ability to remain calm and compassionate when dealing with difficult people and crisis situations.
• Flexible availability.

• NBCMI or CCHI certification is preferred.
• Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience.
• Minimum (6) six months experience of over‑the‑phone interpretation.