Workers Compensation Claims Trainee

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers – people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Are you a recent college graduate looking for a long‑term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?

The Emerging Talent INVEST Program (ETIP) – Guardian Pathway is a 9‑month paid, fully remote, entry‑level immersive learning experience, designed for recent college graduates to gain real‑world exposure, personalized coaching and mentorship and a clear, long‑term career path in one of U.S. best industries.

• 9‑months, paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands‑on experience
• Fully remote (candidates must physically reside in states specified although the role is remote)
• Interactive sessions, one‑on‑one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material
• Fully paid licensing and advance education opportunities
• Career progression post‑graduation into claims resolution manager roles and beyond

Over the course of this 9‑month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self‑study modules, virtual classroom‑style learning, guided training modules, and hands‑on application of the knowledge gained. Over the program, you will progressively increase your hands‑on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders.

The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world’s largest employers and insurance carriers.

• Participate in Structured Learning: Actively engage in the first phase of the INVEST Program, which includes instructor‑led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state‑specific workers’ compensation regulations.
• Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a Simulated Environment (“Sandbox”): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real‑world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases.
• Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career.
• Collaborate and Network: Engage with peers, mentors, and cross‑functional teams to deepen understanding of the claims process and build professional relationships within the…