Technical Consultant

• CII/CILA & BDMA or equivalent qualifications required, RICS/MCIOB qualifications preferrable.

Remote working - with monthly travel required to our claims operations office in Sheffield.

About Homprotect

We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry.

We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof.

We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do.

Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we're not content with being the leading provider of what's called ‘non-standard' insurance. We believe there's no such thing as ‘standard'. We're all unique and we all deserve home insurance designed with our individual needs in mind - something our combination of real people and smart tech enables us to do.

Our simple promise? Whoever you are and wherever you live, with Homeprotect we've got you covered.

What It's Like To Work Here

Our customers come from all walks of life and so do our people. We're a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love.

Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you'll do your best work when you have the right balance, and that's why we have fully embraced hybrid working, and in some cases, fully remote working, giving our teams the flexibility to choose the right location and working hours for them.

We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they'll make the right decision balancing the business needs and their own preferences.

Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last seven consecutive years.

Sound good? Read on to find out more about joining our team...



Key Responsibilities

• Lead the definition of Technical Best Practice at Homeprotect, forming technical guidelines & processes that underpin our claims handling approach
• Ensure Homeprotect processes, including those executed by our supply chain, are compliant with the relevant technical regulation/legislation (Building Regulation, CDM, H&S etc)
• Lead the creation and maintenance of Homeprotect's Schedule of Rates
• Lead the creation and maintenance of Homeprotect's scoping philosophy
• Monitor supply-chain compliance to Homeprotect's scoping philosophy and work with the Head of Supply Chain to improve compliance where necessary.
• Provide eyes-on-site for our most complex claims when appropriate.
• Undertake accompanied site visits with Homeprotect suppliers to embed best practice and ensure good outcomes
• Act as a point of referral to resolve technical disputes efficiently.
• Support the execution of Homeprotect's Large Loss Framework, building tailored action plans with members of the technical claims team.
• Support internal and external audit activities, including quarterly technical supplier audits
• Provide technical insight that drives continuous improvement
• Provide Training/Coaching support across the claims department and champion technical excellence
• Identify, analyse and manage emerging trends impacting claims…