Localization Project Manager; FTC

Position:
Localization Project Manager (Fixed‑Term Contract until April 2027) based in Sheffield with hybrid remote working.

Salary: £26,000.

Working Hours:

Full Time, Monday‑Friday.

Location:

Sheffield / Hybrid remote working.

Contract:

Fixed‑Term Contract until April 2027.

We are looking for a proactive, client‑focused Localization Project Manager to liaise between ZOO, its clients, translators and internal teams, ensuring timely and high‑quality delivery of translation & QC portions for high‑profile accounts across media and advertising sectors.

• Assist in ensuring all translation projects managed by the UK & US Localization Teams meet internal and client expectations with respect to quality, budget, and delivery timelines.
• Continuously monitor and review production processes and, as part of the subtitle team, suggest improvements that will result in improved turnaround times, decreased costs of production and/or improved client satisfaction.
• Creating translation schedules and assigning projects for translation to translators and quality controllers.
• Troubleshooting, providing translators and internal teams with support throughout the life of a project.
• Identify, track, manage and mitigate risks of specific client requests. Escalate any issues when necessary to ensure minimal impact on quality, budget, and timelines.
• Ensure project management systems – specifically ZOOcore and Echo – are kept up to date with translator information including rates, quality level, notes etc.
• Take full responsibility and accountability for the translation & linguistic QC portions of any assigned project.
• Support the Localization Project Management team with ongoing projects during weekends.
• Manage the translation capacity of all assigned languages by periodically inquiring with existing translators about their availability and capacity and updating database and relevant spreadsheets accordingly.
• Manage translators’ performance and provide training and feedback, as necessary, to ensure highest standard.
• Provide support to freelance translators on all project related items including: making informed creative decisions, answering general translation or style guide related questions, rearranging schedules and deadlines when needed, providing training on the use of our internal tools.
• Ensure the Project Management, English and Subtitle QC teams have the relevant project information needed from a language point of view and proactively identify and communicate any changes that may impact the project.
• Regularly and proactively provide feedback to the Localization Manager and UK/US Language team on projects to ensure continuous improvement.
• Ensure project issues are raised in a timely manner and appropriate measures are put in place to minimise risks to deliverables.

• Excellent written and verbal communication skills.
• Excellent organisation, time management and planning skills.
• Persuasion and influence – experience influencing colleagues and wider teams.
• Ability to handle multiple tasks and work well independently in a fast‑paced environment.
• Attention to detail and accuracy.
• Excellent problem‑solving skills.
• Flexible team player, willing to 'go the extra mile' to get the job done.
• Self‑motivated and able to take initiative.

Languages degree preferred.

• Flexi time
• Westfield Health & Rewards Portal
• Pension scheme
• 25 days holiday
• Free fruit and snacks
• Staff Socials