Lead - Resource & Delivery

About the job youre considering

We are looking for a People Lead to join Capgemini and play a key role in shaping high performing, engaged teams across our organisation. This role is central to supporting our people through meaningful performance and career conversations, while ensuring they are set up to succeed in complex, customer focused environments.

Youll work closely with stakeholders across accounts to support resource planning, resolve peoplerelated challenges, and contribute to the overall success of delivery teams. Balancing empathy with accountability, youll help drive performance, build capability, and foster an inclusive culture where individuals are encouraged to bring their whole selves to work and do their best work.

Role is based in Barrow In Furness as you will be required to travel to customer site (Tues/Wed/Thur).

Hybrid working :
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

Ensure the support of performance reviews, career conversations and general leadership of people to get the best from them.
Drive the attainment of objectives, contribute to those objectives and drive success overall in the team.
Support, understand and empathise with account challenges and complexities and to ensure resolution of such.
Act as a point of escalation for account issues related to people, resource planning and new work take on.
Manage the costs of resources, undertake hiring and other items to ensure the right people are in the right places.
Where needed, support meetings to resolve concerns, define best practice approaches and ensure successful delivery

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

Knowledge of End User Services / Digital Modern Workplace would be advantageous.
ITIL understanding / applications would be of benefit.
Refined communication and organisational skills and the ability to talk to Engineers, End users, Senior Management, and Third-Party suppliers amongst others.

Experience of leading multidisciplined teams with differing priorities.
Financial acumen for management of costs.
Coaching and/or mentoring experience
Able to resolve and have difficult conversations with regards to approaches and performance.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Governments Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance .

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or…