Inuktitut Interpreter

Language Line Solutions is Hiring!

At Language Line, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited‑English speakers, as well as the Deaf and Hard‑of‑Hearing. Even better, you can do this while working from your own home.

• Employee Referral Program
• Advancement opportunities within the organization
• Interpreter support
• An inclusive and diverse work environment
• This is an independent contractor position and therefore not eligible for employee benefits.

Employer:

Language Line Solutions.

Job Title:

Inuktitut Interpreter.

Location:

Work at Home position in Canada. Status:
Independent Contractor. Pay: $1.25–$1.40 per minute.

The Inuktitut Telephone Interpreter is responsible for handling calls on demand and rendering the meaning of conversations between Inuktitut and English speakers. The interpreter facilitates communication in a wide range of industries that Language Line serves:
Healthcare, Government, Insurance, Finance, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. Interpreting sessions may involve simple or complex, technical or non‑technical subjects.

This position does not involve written translation, however translators and other skilled linguists are encouraged to apply. The interpreter translates verbally.

This is a remote position. The interpreter works from his/her home‑office. It is essential to ensure a quiet & secure environment.

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English‑speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times, experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment.

• Fluency in Inuktitut and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
• Excellent listening, retention and note‑taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end‑of‑life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language‑related fields such as teaching, language assessment, translation or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in Canada.
• Applicants for…