British Sign Language; BSL Interpreter - Work from home - Remote

Role:
British Sign Language (BSL) Interpreters

Start Date:

July 2026

Location:

Work from home

Salary: £43.96 per hour;
Bonus: up to 10% per annum

Operational hours: 8 am – 10 pm, Monday to Sunday. Flexible evening and weekend shifts are required.

We are seeking qualified and professional BSL Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This work‑from‑home position offers flexible hours and competitive pay.

• Provide effective Video Remote Interpreting.
• Support and model the company’s mission and values.
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
• Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record‑keeping.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Multitask between interpreting effectively and utilizing calls.
• Participate in company‑sponsored training for professional development.
• Exhibit the ability to meet performance expectations with minimal supervision.
• Work effectively in a fast‑paced, dynamic environment.
• Demonstrate strong interpersonal skills in all settings.

• Level 6 NVQ Certificate in British Sign Language.
• Level 6 NVQ Diploma in Sign Language Interpreting.
• Technical knowledge for interpreting IT/Customer Support calls.
• Ability to provide accurate interpretation.
• Good understanding of Deaf culture.
• Three to five years of experience in a professional BSL interpretation support role.
• Baseline Personnel Screening Standard (BPSS) vetting.

• Empathy and Understanding – genuine care and empathy.
• Clarity and Professionalism – clear, jargon‑free communication.
• Consistency and Reliability – consistent support across all interactions.
• Listening Skills – active listening without rushing.
• Organisational Skills – excellent attention to detail, time‑keeping, planning and scheduling.
• Follow‑Up and Resolution – timely follow‑up for sensitive or brand‑related cases.

• Perks at Work – savings discounts and free online classes.
• Help@Hand – savings discounts, podcasts, wellbeing resources, webinars, access to GP, mental health, financial and legal advice.
• Critical Illness – up to £10,000.
• Cycle to Work Scheme.
• Eye care support voucher.
• Holiday Purchase Scheme.
• Length‑of‑Service awards.
• Workplace pension.
• Monthly Inspire Awards – for the best of the best.
• Refer‑A‑Friend – earn up to £1,200.
• Monthly wellbeing webinars.
• Dedicated Employee Experience Progress – support digital journey.