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Remote Automotive Diagnostic Specialist

Remote / Online - Candidates ideally in
South Africa
Listing for: Placements24
Remote/Work from Home position
Listed on 2026-09-28
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below

About the Role

Our client is seeking an experienced and tech-savvy Remote Automotive Diagnostic Specialist to join their innovative team, supporting operations remotely from anywhere in Richards Bay or beyond. In this role, you will leverage advanced remote diagnostic tools and platforms to troubleshoot complex issues in vehicles for customers and field technicians. You will be instrumental in identifying root causes of problems, providing clear technical guidance, and contributing to product improvement through detailed reporting.

This position is ideal for a self-motivated professional who thrives on problem-solving and enjoys the flexibility of remote work.

Key Responsibilities
  • Perform remote diagnostics on vehicles using specialized software and hardware, identifying complex mechanical and electrical faults.
  • Provide expert technical support and guidance to customers and on-site technicians via phone, video conference, and digital platforms.
  • Document diagnostic findings, repair recommendations, and troubleshooting steps meticulously.
  • Collaborate with engineering and support teams to analyze recurring issues and suggest product or process improvements.
  • Stay abreast of the latest automotive technologies, diagnostic techniques, and industry trends.
Requirements
  • Extensive experience as an Automotive Technician with a strong focus on diagnostics.
  • Proficiency in using advanced automotive diagnostic tools and scanning equipment remotely.
  • Excellent analytical and problem-solving skills with a keen eye for detail.
  • Strong verbal and written communication skills for effective remote collaboration and customer interaction.
  • Ability to work independently and manage time effectively in a remote work setting.
Benefits
  • Highly competitive salary and remote work allowance.
  • Opportunity to work with cutting-edge automotive technology from home.
  • Comprehensive health and wellness benefits package.
  • Professional development and continuous learning opportunities in remote diagnostics.
  • Flexible working hours and a supportive remote team culture.
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