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Remote Bilingual Service Desk Analyst – Spanish​/English

Remote / Online - Candidates ideally in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • Language/Bilingual
    Bilingual, English Speaking, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 21000 - 29000 USD Yearly USD 21000.00 29000.00 YEAR
Job Description & How to Apply Below

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 IT support to English- and Spanish-speaking users. This role is remote, full-time, and handles tickets via phone, email, or chat with emphasis on accurate documentation and customer service.

The ideal candidate has at least 6 months in a service desk or technical support role, is bilingual, and excels in troubleshooting and communication. Flexible start times may apply due to EST business hours.

We are looking to fill the Remote Bilingual Service Desk Analyst – Spanish/English position at CAI in Baton Rouge, LA, United States.

We would love to welcome a new Remote Bilingual Service Desk Analyst – Spanish/English to our group in Baton Rouge, LA, United States.

For the Remote Bilingual Service Desk Analyst – Spanish/English position at CAI, we are reviewing applications now.

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