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Bilingual Remote Tier 1 Support Agent

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • Language/Bilingual
    Bilingual, English Speaking
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 29000 USD Yearly USD 22000.00 29000.00 YEAR
Job Description & How to Apply Below

The American Red Cross is seeking Part-Time Tier 1 Customer Service Agents to support our Training Services Team. The ideal candidate will be bilingual in English and Spanish and committed to delivering outstanding customer service.

This remote position is available nationwide and will start on or around January 4th, 2027. You will handle inquiries, maintain accounts, meet production targets, and provide guidance to volunteers while following procedures and regulations.

We invite applications for the Bilingual Remote Tier 1 Support Agent position located in Boston, MA, United States.

This role, Bilingual Remote Tier 1 Support Agent at American Red Cross, could be your next career step.

Are you ready to take on the Bilingual Remote Tier 1 Support Agent role at American Red Cross?

We would love to welcome a new Bilingual Remote Tier 1 Support Agent to our organisation in Boston, MA, United States.

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