Remote Bilingual Service Desk Analyst; English/Turkish
Trenton, Mercer County, New Jersey, 08628, USA
Listed on 2026-10-11
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Language/Bilingual
Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
CAI is seeking a part-time, remote Service Desk Analyst fluent in English and Turkish. You will handle Level 1 IT support via phone, email, or chat for bilingual users outside and inside the United States, with overnight EST hours (12:30am–4:30am). Expectations include strong customer service and precise documentation.
Responsibilities span password resets, remote HW/SW troubleshooting, and efficient ticket handling, aiming to resolve issues quickly while maintaining high customer satisfaction.
The following position is for a Remote Bilingual Service Desk Analyst (English/Turkish) with CAI.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Bilingual Service Desk Analyst (English/Turkish) role in the description above.
We appreciate your interest in this position.
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