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Remote Bilingual Tier 1 Support Agent; English​/Spanish

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Language/Bilingual
    Bilingual, Spanish Customer Service, English Speaking
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 21.3 USD Hourly USD 16.00 21.30 HOUR
Job Description & How to Apply Below
Position: Remote Bilingual Tier 1 Support Agent (English/Spanish)

American Red Cross is hiring a remote Part-Time Tier 1 Customer Service Agent to support the Training Services Team. The role requires bilingual English and Spanish communication, handling inbound calls and emails, and maintaining learner records. Shifts span 12:30 p.m.–9:00 p.m.

ET, Monday through Saturday, with 25 hours weekly and a salary range of $16.00–$21.30 per hour. Ideal candidates have at least 1 year in customer service, strong problem-solving skills, and the ability to work

As a Remote Bilingual Tier 1 Support Agent (English/Spanish), you will play an important part at American Red Cross in Boise, , United States.

Consider building your career as a Remote Bilingual Tier 1 Support Agent (English/Spanish) at American Red Cross.

The Remote Bilingual Tier 1 Support Agent (English/Spanish) position in the Management & Operations, Sales field is open for applications.

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