Entry-level Payroll Associate; Swedish Speaker

Position:
Entry-level Payroll Associate, Sweden Location :
Spain (fully remote) / Granada (hybrid)
Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver porting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Summary:

Here lies an opportunity for motivated candidates fluent in Swedish to join a global leader in payroll delivery services and HR technology. You will be given the training, development and skills to launch your career in this space. We are seeking candidates who have excellent communication skills in both English and Swedish (Spanish not required) and an appetite to develop their career in payroll delivery.

The successful candidate will be responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise to support a selection of clients in Sweden.

Key Responsibilities:

Independently process Payroll End to End to ensure delivery as per the agreed processing calendar(s) and to the agreed KPIs.Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs.Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs.Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks.

Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities.

Ensure Tickets and Calls are responded within SLA timescales and to a high standard.

Support System Maintenance Testing.

Liaise and transact with Third Parties.

SOC Controls completed on time and with the necessary evidences

Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence.

Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice.

Maintenance of DWIs to ensure processes are up to date and reflective of the service.

All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate.

Highlight to Service Manager any deviations from the standard scope of service.

Ability to recognize and deal appropriately with sensitive and confidential information.

Time Recording to be completed accurately and on time.

Strada Security Standards are adhered and followed.

Contribute to team meetings and raise any issues immediately to your Service Manager.

Ensure you are up to date with all Strada HR announcements and communications.

Build good relationships with all lines of businesses where appropriate.

Update internal stakeholders, when needed, in a timely and accurate way.

Participate…