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Remote Bilingual Retention Specialist; English​/Spanish

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Language/Bilingual
    Bilingual
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 33000 USD Yearly USD 22000.00 33000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Retention Specialist (English/Spanish)

Smart Start, Inc. is seeking a Retention Program Advisor to handle appointment scheduling and account inquiries in a fully remote role. You will use retention rebuttals to secure attendance at installations or reschedule customers, maintaining positive relationships and protecting revenue.

The ideal candidate thrives in a high-volume setting, multitasks across systems, and delivers empathetic, solution-oriented service to customers.

We are seeking a motivated Remote Bilingual Retention Specialist (English/Spanish) to join Smart Start, Inc. in Charlotte, NC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Charlotte, NC, United States.

This opportunity is part of our work in Sales, Consulting.

The advertised compensation is 22.000 - 33.000.

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