Remote Bilingual Retention Specialist; English/Spanish
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-10-17
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Language/Bilingual
Bilingual, Spanish Customer Service, English Speaking -
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep
Smart Start, Inc. is seeking a Retention Program Advisor for a fully remote role. You will handle appointment scheduling, answer inquiries, and use retention rebuttals to secure attendance or reschedule appointments.
The role requires empathetic, solution-oriented communication in a high-volume setting. Ideal candidates will be bilingual in English/Spanish and have at least 6 months in customer service or retention-focused roles, with strong CRM and multitasking skills.
This role is for the Remote Bilingual Retention Specialist (English/Spanish) role at Smart Start, Inc.
We are currently recruiting a Remote Bilingual Retention Specialist (English/Spanish) for our team in Richmond, VA, United States.
This is an excellent opening to take on the Remote Bilingual Retention Specialist (English/Spanish) role at Smart Start, Inc.
As a Remote Bilingual Retention Specialist (English/Spanish), you will play an important part at Smart Start, Inc. in Richmond, VA, United States.
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