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Job Description & How to Apply Below
Daniels Health & Sharpsmart seeks a motivated bilingual individual for their Accounts Receivable team. This role will involve making outbound calls, resolving payment concerns, and documenting customer interactions effectively. Ideal candidates will thrive in a fast-paced, metrics-driven environment while providing exceptional customer service.
Key Responsibilities:
• Conduct high volume outbound calls for outstanding payments
• Negotiate payment arrangements within company guidelines
• Utilize problem-solving skills to understand customer issues
• Investigate account details using ERP and CRM systems
• Record customer interaction and payment commitments accurately
Requirements:
• French-English bilingualism, spoken and written
• Experience in collections or outbound calling roles
• Strong negotiation and problem-solving skills
• High energy and professionalism under pressure
• Ability to adapt to changing processes
Bring your bilingual expertise and customer-centric approach to make a difference at Daniels Health & Sharpsmart.
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