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Bilingual IT Help Desk Technician; French​/English; Remote

Remote / Online - Candidates ideally in
Sharonville, Butler County, Ohio, USA
Listing for: Digital Management Llc
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Language/Bilingual
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 33000 - 40000 USD Yearly USD 33000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual IT Help Desk Technician (French/English) - Remote

Digital Management Llc is seeking a bilingual Help Desk Technician (French/English) for our MMS Contact Center. This remote role supports enterprise and government users via phone, chat, and email, assisting with mobil devices, activation, and service requests.

You will document interactions in Service Now, create and manage tickets, and guide users through troubleshooting steps in a fast-paced, high-volume environment. US citizenship may be required; scheduling flexibility is expected.

Our group is growing, and we are hiring a Bilingual IT Help Desk Technician (French/English) - Remote in Sharonville, OH, United States.

As a Bilingual IT Help Desk Technician (French/English) - Remote, you will play an important part at Digital Management Llc in Sharonville, OH, United States.

We invite applications for the Bilingual IT Help Desk Technician (French/English) - Remote position located in Sharonville, OH, United States.

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