Field Application Specialist - Separations Technology, Virgina or Mayland

• Support customer evaluations, application assessments and technical consultations by translating process requirements into appropriate product and workflow recommendations to accelerate product adoption
• Execute application trials, validations, proof-of-concept activities and customer training by designing, coordinating and documenting customer‑specific evaluation, onboarding plans and outcomes to increase implementation success rates
• Resolve technical inquiries, application challenges and product performance issues by troubleshooting customer processes and coordinating corrective actions with relevant functions to protect customer productivity
• Provide application expertise throughout opportunity development by contributing technical insights, competitive positioning and solution recommendations for customer use cases to improve technical suitability of proposed solutions
• Capture customer feedback, application trends and competitive intelligence by analyzing field observations, trial outcomes and product usage patterns and sharing actionable recommendations with Product Management and relevant stakeholders to influence portfolio enhancements
• Support the training of other Field Application Specialists and the Sales organization on assigned technologies and/or processes.
• Ensure training of customers on new technologies and support initial start‑up operations as well as ensure/assist in internal training opportunities for self and colleagues
• Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Provide monthly reports on territory activity to management

• Bachelor's degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience;
  
  Master’s degree preferred
• 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role
• In-depth knowledge (1+ years’) in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with experience in optimization and process scaling success; familiarity with life science application experiment technology; a good understanding of hot research topics is a plus
• Ability to troubleshoot technical and application‑related issues in customer environments
• Hands‑on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner
• Ability to collaborate effectively across Sales, Product Management, Quality and other cross‑functional stakeholders in a matrix
• Customer orientation with the ability to understand customer needs and translate them into effective application solutions
• Strong communication and presentation skills, able to articulate technical value to diverse stakeholders
• Proven software skills, e.g. Microsoft Office;
  Salesforce, Tableau, and system control software is a plus
• Willing to travel >50% as this role is heavily focused on external customers
• Ability to lift up to 50lbs
• Identification with our core values:
  Sustainability, Openness, Enjoyment

This position also includes a bonus and auto allowance.

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

• Personal and Professional Development:
  Mentoring, leadership programs, internal seminar offerings
• Worklife Balance:
  Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
• Making an Impact Right from the…