Remote Bilingual Service Desk Analyst; Spanish/English
Baltimore, Anne Arundel County, Maryland, 21240, USA
Listed on 2026-10-20
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Language/Bilingual
Bilingual, Banking & Finance, English Speaking -
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Banking & Finance
CAI is hiring a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 technical support and customer service. The role is remote, full-time, and supports English and Spanish speaking users via phone, email, or chat.
Responsibilities include troubleshooting, password resets, and issue escalation with proper documentation. The position emphasizes high-quality customer interaction and adherence to service standards.
We would love to welcome a new Remote Bilingual Service Desk Analyst (Spanish/English) to our group in Annapolis, MD, United States.
This role, Remote Bilingual Service Desk Analyst (Spanish/English) at CAI, could be your next career step.
Are you ready to take on the Remote Bilingual Service Desk Analyst (Spanish/English) role at CAI?
We would love to welcome a new Remote Bilingual Service Desk Analyst (Spanish/English) to our team in Annapolis, MD, United States.
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