Remote Bilingual Retention Specialist; English/Spanish
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listed on 2026-10-20
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Language/Bilingual
Bilingual, Spanish Customer Service, English Speaking -
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep
Smart Start, Inc. is seeking a Retention Program Advisor to engage with potential customers, scheduling installations, and handling inquiries from a fully remote environment. You will use retention rebuttals to overcome hesitations and secure attendance or reschedule as needed.
The role thrives in a high-volume call center, requiring empathetic, solution-oriented communication, CRM navigation, and collaboration with internal teams to protect revenue and maintain strong customer relationships.
We are seeking a motivated Remote Bilingual Retention Specialist (English/Spanish) to join Smart Start, Inc. in Morehead City, NC, United States.
Are you ready to take on the Remote Bilingual Retention Specialist (English/Spanish) role at Smart Start, Inc.?
We would love to welcome a new Remote Bilingual Retention Specialist (English/Spanish) to our team in Morehead City, NC, United States.
For the Remote Bilingual Retention Specialist (English/Spanish) position at Smart Start, Inc., we are reviewing applications now.
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