Specialized Technical Automotive Consultant

Hours:

Mid-Shift

Location:

Work from Home – Idaho residents | Initial on‑site training – Saginaw, Michigan

Hours:

Mid-Shift

Location:

Work from Home – Idaho residents | Initial on‑site training – Saginaw, Michigan

Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work‑from‑home role at Morley?

Support a domestic OEM brand by joining our award‑winning group of ASE‑Certified Technical Automotive Consultants.

Be the first line of defense in solving new and challenging vehicle repair issues.

• Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
• Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.

• Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
• You’ll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
• Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
• Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
• Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.

• Read about a day in the life of a Morley Technical Automotive Consultant (direct link to article:  )
• Watch this video to discover more about what you can expect in this role:

• Engage directly with our Talent Acquisition (TA) team via live chat during business hours.
• Chat hours: M-F 8 a.m.
  
  - 5 p.m. Eastern | 7 a.m.
  
  - 4 p.m. Central | 6 a.m.
  
  - 3 p.m. Mountain | 5 a.m.
  
  - 2 p.m. Pacific time
• Closed on some holidays. TA will respond to after‑hours questions the next business day.

• Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems
• Able to use electronic service manuals

• Must have the ability to pass a pre‑employment background check and drug screen
• High school diploma or equivalent
• Five or more years of recent experience as a mechanic in a full‑service shop
• Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
• Valid driver’s license
• One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work shifts during these hours:
• Monday - Friday
• 11 a.m.
  
  - 8 p.m. Eastern | 10 a.m.
  
  - 7 p.m. Central | 9 a.m.
  
  - 6 p.m. Mountain | 8 a.m.
  
  - 5 p.m. Pacific time
• No weekends!
• Must be able to stick to the schedule reliably, as some queues are time sensitive

• Electric vehicle (EV) experience
• Microsoft Office experience
• Typing skills

• Idaho resident
• Secluded and distraction‑free work environment
• Required internet setup:
• High‑speed internet delivered through a wired provider (cable or fiber)
• Computer must be physically connected to your modem/router using an Ethernet cable
• Wireless, 5G and satellite connections are not supported

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work…