Remote Bilingual Retention Specialist; English/Spanish
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listed on 2026-10-20
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Language/Bilingual
Bilingual, Spanish Customer Service -
Customer Service/HelpDesk
Bilingual, Spanish Customer Service
Smart Start, Inc. is seeking a Retention Program Advisor to engage with customers via outbound and inbound calls, focusing on appointment scheduling and retention.
You will use retention rebuttals to address hesitations and secure attendance or reschedule to optimize revenue while preserving client relationships. The ideal candidate thrives in a high-volume call environment, multitasks across systems, and maintains a positive customer experience.
For the Remote Bilingual Retention Specialist (English/Spanish) position at Smart Start, Inc., we are reviewing applications now.
All applications are reviewed carefully by our team.
The position is based in Durham, NC, United States.
This opportunity is part of our work in Sales, Consulting.
The advertised compensation is 21.000 - 30.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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