Specialized Technical Automotive Consultant Mid-Shift - FL

• Hours: Mid-Shift

• Location: Work from Home -- Florida residents | Initial on-site training -- Saginaw, Michigan

Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?

Support a domestic OEM brand by joining our award-winning group of ASE-Certified Technical Automotive Consultants.

Be the first line of defense in solving new and challenging vehicle repair issues.

• Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.

• Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.

• Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.

• You’ll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.

• Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.

• Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.

• Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.

• Read about a day in the life of a Morley Technical Automotive Consultant () (direct link to article:  )

• Watch this video to discover more about what you can expect in this role () :

(direct link to video:  )

Engage directly with our Talent Acquisition (TA) team via live chat during business hours:

• Chat hours: M-F 8 a.m.
  
  - 5 p.m. Eastern | 7 a.m.
  
  - 4 p.m. Central | 6 a.m.
  
  - 3 p.m. Mountain | 5 a.m.
  
  - 2 p.m. Pacific time

• Closed on some holidays. TA will respond to after-hours questions the next business day.

• Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems

• Able to use electronic service manuals

• Must have the ability to pass a pre-employment background check and drug screen

• High school diploma or equivalent

• Five or more years of recent experience as a mechanic in a full-service shop

• Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)

• Valid driver's license

• One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

• Able to work shifts during these hours:

• Monday - Friday

• 11 a.m.
  
  - 8 p.m. Eastern | 10 a.m.
  
  - 7 p.m. Central | 9 a.m.
  
  - 6 p.m. Mountain | 8 a.m.
  
  - 5 p.m. Pacific time

• No weekends!

• Must be able to stick to the schedule reliably, as some queues are time sensitive

• Electric vehicle (EV) experience

• Microsoft Office experience

• Typing skills

• Florida resident

• Secluded and distraction-free work environment

• Required internet setup:

• High-speed internet delivered through a wired provider (cable or fiber)

• Computer must be physically connected to your modem/router using an Ethernet cable

• Wireless, 5G and satellite connections are not supported

At Morley, your paycheck is just the start -- add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

• Me…