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Remote Tier II ACE Support Specialist; Bilingual

Remote / Online - Candidates ideally in
Orlando, Orange County, Florida, 32801, USA
Listing for: Chenega MIOS SBU
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Language/Bilingual
    Bilingual
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier II ACE Support Specialist (Bilingual)

Chenega MIOS is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the ACE Account Service Desk under the CBP Technology Service Desk. This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.

You will deliver 24x7x365 bilingual (English/Spanish) support to the trade user community, assist with ACE Portal accounts,

Join us at Chenega MIOS SBU as our next Remote Tier II ACE Support Specialist (Bilingual) in Orlando, FL, United States.

We invite applications for the Remote Tier II ACE Support Specialist (Bilingual) position located in Orlando, FL, United States.

The following opportunity is for a Remote Tier II ACE Support Specialist (Bilingual) with Chenega MIOS SBU.

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