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Bilingual Onboarding Guide – Mandarin​/English, Remote

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listing for: Hera
Part Time, Remote/Work from Home position
Listed on 2026-10-28
Job specializations:
  • Language/Bilingual
    Bilingual, Chinese Speaking, English Speaking
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 69000 USD Yearly USD 39000.00 69000.00 YEAR
Job Description & How to Apply Below

Hera is seeking an Onboarding Guide in the United States to help families understand how Hera cares for their loved ones and to guide them from referral to first appointment. You’ll be the warm, trusted face that reduces friction and makes the process feel obvious.

You’ll own the full onboarding experience, leveraging technology to streamline paperwork, scheduling, and communication while partnering with the care team to ensure a smooth handoff to their Hero.

The Bilingual Onboarding Guide – Mandarin/English, Remote position in the Sales, Other field is open for applications.

The following opening is for a Bilingual Onboarding Guide – Mandarin/English, Remote with Hera.

Our organisation is growing, and we are hiring a Bilingual Onboarding Guide – Mandarin/English, Remote in United States.

This Part Time opening is for the Bilingual Onboarding Guide – Mandarin/English, Remote role at Hera.

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