Bi-Lingual English and Bandi Remote Interpreter

GLOBO is looking for English and Bandi bilingual individuals we can train to be become an interpreter.

As an International GLOBO Interpreter, you need to:

• Represent GLOBO during remote/virtual encounters with the clients.
• Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
• Closely follow client instructions, professionally interject only when additional clarity is required and manage the flow of the conversation.
• Answer all client calls professionally, relaying the first name and interpreter  every call.
• Always use polite forms of expression, enunciate clearly, and strive to provide legendary customer service, even in emotionally charged situations.
• Conduct intake and pre-session scripting for each client.
• Render correct concepts and meanings between the speakers, maintaining correct grammar, clarity, and tone between languages.
• Closely follow client instructions, professionally interject only when additional clarity or repetition is required, and manage the flow of the conversation.

• High-speed wired internet service with minimum download speeds of 10MB and upload speeds of at least 5MB.
• A noise-canceling quality hardwired headset.
• Computer/laptop device.
• Webcam.
• HIPAA-compliant workspace area with good lighting.

• Complete fluency in English in addition to your mother tongue.
• Excellent cultural understanding and ability to clearly explain cultural concepts to avoid miscommunication.
• Medical terminology knowledge and the ability to reference medical glossaries during interpretation (preferred)
• You must submit a translated copy of your criminal background report/clearance in the onboarding process.