Remote Bilingual Service Desk Analyst; Spanish/English
Birmingham, Jefferson County, Alabama, 36136, USA
Listed on 2026-11-01
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Language/Bilingual
Bilingual -
IT/Tech
HelpDesk/Support
CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst for a full-time remote role supporting English- and Spanish-speaking users. You will provide Level 1 technical support by phone, email, or chat, handling password resets, basic hardware/software troubleshooting, and clear documentation to drive quick resolutions.
You will work to meet performance targets, maintain knowledge of processes, and contribute to customer experience with professional interaction.
The Remote Bilingual Service Desk Analyst (Spanish/English) position in the IT & Technology field is open for applications.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Bilingual Service Desk Analyst (Spanish/English) role in the description above.
We appreciate your interest in this position.
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