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Remote Bilingual Mandarin CX Specialist

Remote / Online - Candidates ideally in
Fresno, Fresno County, California, 93650, USA
Listing for: Alignment Health
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Language/Bilingual
    Bilingual, Chinese Speaking
  • Customer Service/HelpDesk
    Bilingual, Chinese Speaking, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

Alignment Health is seeking a Customer Experience Specialist to deliver compassionate, seamless service to our senior members and individuals with disabilities. This remote role engages across benefits, eligibility, services, and provider networks, resolving inquiries with patience and care.

You will navigate multiple systems, document interactions in real time, and contribute to a culture of trust, empathy, and first-call resolution while meeting KPIs and ongoing coaching feedback.

The Remote Bilingual Mandarin CX Specialist position in the Marketing & Media, Sales field is open for applications.

The following opportunity is for a Remote Bilingual Mandarin CX Specialist with Alignment Health.

Our organisation is growing, and we are hiring a Remote Bilingual Mandarin CX Specialist in California City, CA, United States.

This Full Time opportunity is for the Remote Bilingual Mandarin CX Specialist role at Alignment Health.

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