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Bilingual Mortgage Retention Outreach Specialist; Remote

Remote / Online - Candidates ideally in
Lubbock, Lubbock County, Texas, 79401, USA
Listing for: New American Funding
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Language/Bilingual
    Banking & Finance, Bilingual
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 28000 - 33000 USD Yearly USD 28000.00 33000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Mortgage Retention Outreach Specialist (Remote)

New American Funding is seeking a Home Retention Outreach Specialist III to handle early-stage delinquency outreach, emphasizing outbound dial activity and payment collection. The role focuses on assessing borrower ability to pay, arranging payment plans, and guiding borrowers through available retention options.

The position requires bilingual English/Spanish proficiency, knowledge of mortgage servicing, and the ability to work a 12:00–21:00 CST shift, including some Saturdays.

As a Bilingual Mortgage Retention Outreach Specialist (Remote), you will play an important part at New American Funding in Ranger, TX, United States.

We are looking to fill the Bilingual Mortgage Retention Outreach Specialist (Remote) position at New American Funding in Ranger, TX, United States.

The Bilingual Mortgage Retention Outreach Specialist (Remote) role at New American Funding is now open for applications in Ranger, TX, United States.

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