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Remote Bilingual Retention Specialist; English​/Spanish

Remote / Online - Candidates ideally in
Suffolk, Virginia, 23214, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR

Job Description & How to Apply Below

Position: Remote Bilingual Retention Specialist (English/Spanish)

Smart Start, Inc. is seeking a Retention Program Advisor for a fully remote role. You will handle appointment scheduling, answer inquiries, and use retention rebuttals to secure attendance or reschedule appointments.

The role requires empathetic, solution-oriented communication in a high-volume setting. Ideal candidates will be bilingual in English/Spanish and have at least 6 months in customer service or retention-focused roles, with strong CRM and multitasking skills.

This role is for the Remote Bilingual Retention Specialist (English/Spanish) role at Smart Start, Inc.

We are currently recruiting a Remote Bilingual Retention Specialist (English/Spanish) for our team in Richmond, VA, United States.

This is an excellent opening to take on the Remote Bilingual Retention Specialist (English/Spanish) role at Smart Start, Inc.

As a Remote Bilingual Retention Specialist (English/Spanish), you will play an important part at Smart Start, Inc. in Richmond, VA, United States.

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