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Bilingual Mandarin CS: Inbound Retention; Remote

Remote / Online - Candidates ideally in
Federal Way, King County, Washington, 98003, USA
Listing for: Yelp
Full Time, Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 61000 USD Yearly USD 50000.00 61000.00 YEAR

Job Description & How to Apply Below

Position: Bilingual Mandarin CS: Inbound Retention (Remote US)

Yelp is seeking a bilingual Mandarin-speaking Customer Success Representative to support small business advertisers with a 5-star experience. You will educate clients, demonstrate ad performance impact, and help retain revenue post-sale, working remotely from the United States (excluding the Bay Area) and collaborating with both English and Mandarin-speaking customers.

The role requires a Bachelor's degree or 3+ years of client-facing experience, strong communication, and problem-solving skills.

For the Bilingual Mandarin CS:
Inbound Retention (Remote US) position at Yelp, we are reviewing applications now.

As a Bilingual Mandarin CS:
Inbound Retention (Remote US), you will play an important part at Yelp in Seattle, WA, United States.

We invite applications for the Bilingual Mandarin CS:
Inbound Retention (Remote US) position located in Seattle, WA, United States.

The following opening is for a Bilingual Mandarin CS:
Inbound Retention (Remote US) with Yelp.

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