Bilingual Mandarin Customer Success: Retention & Growth; Remote

Yelp is seeking a bilingual Mandarin speaking Customer Success Representative in the United States (excluding the Bay Area) who will support, educate, and retain our small business advertisers with a 5‑star customer experience. You will handle inbound calls and emails, demonstrate the value of Yelp ads through performance metrics, and collaborate with teammates to meet monthly targets.

We require a Bachelor’s degree or 3+ years of client‑facing experience, Mandarin and English fluency, and

We have an opening for a Bilingual Mandarin Customer Success:
Retention & Growth (Remote) in Salt Lake City, UT, United States within Management & Operations, Sales.

This Full Time opening is for the Bilingual Mandarin Customer Success:
Retention & Growth (Remote) role at Yelp.

We are seeking a motivated Bilingual Mandarin Customer Success:
Retention & Growth (Remote) to join Yelp in Salt Lake City, UT, United States.