Remote Bilingual Service Desk Analyst; Spanish/English
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Language/Bilingual
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Customer Service/HelpDesk
Job Description & How to Apply Below
CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst for remote support in the United States. The role requires handling Level 1 IT requests from English- and Spanish-speaking users, using phone, email, or chat, with hours 4:00am–12:30pm EST.
You will troubleshoot hardware and software, document issues, and escalate when needed while maintaining high customer service standards and ticket quality. This full-time remote position offers benefits and opportunities to grow.
As a Remote Bilingual Service Desk Analyst (Spanish/English), you will play an important part at CAI in Santa Fe, NM, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Bilingual Service Desk Analyst (Spanish/English) role in the description above.
We appreciate your interest in this position.
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