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Remote Bilingual IT Help Desk Analyst; Spanish​/English

Remote / Online - Candidates ideally in
Eau Claire, Eau Claire County, Wisconsin, 54701, USA
Listing for: CAI
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR

Job Description & How to Apply Below

Position: Remote Bilingual IT Help Desk Analyst (Spanish/English)

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 IT support for English- and Spanish-speaking users. This is a full-time remote role with a morning shift from 4:00am to 12:30pm EST.

You will handle end-user requests via phone, email or chat, reset passwords, troubleshoot hardware and software, document tickets, and escalate when needed. Strong bilingual communication and customer service are essential for success at CAI.

For the Remote Bilingual IT Help Desk Analyst (Spanish/English) position at CAI, we are reviewing applications now.

We have an opening for a Remote Bilingual IT Help Desk Analyst (Spanish/English) in Madison, WI, United States within IT & Technology.

This role, Remote Bilingual IT Help Desk Analyst (Spanish/English) at CAI, could be your next move.

Are you ready to take on the Remote Bilingual IT Help Desk Analyst (Spanish/English) role at CAI?

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