Remote Bilingual Service Desk Specialist; Spanish​/English

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 technical support and customer service for English and Spanish-speaking users. The role is full-time and remote, with weekday hours from 4:00am to 12:30pm EST.

Responsibilities include handling tickets via phone, email, or chat, password resets, hardware/software troubleshooting, and documentation. Prioritize issues, escalate when needed, and maintain service quality while contributing to customer experience

We are currently recruiting a Remote Bilingual Service Desk Specialist (Spanish/English) for our team in Olympia, WA, United States.

This role, Remote Bilingual Service Desk Specialist (Spanish/English) at CAI, could be your next opportunity.

Are you ready to take on the Remote Bilingual Service Desk Specialist (Spanish/English) role at CAI?

We would love to welcome a new Remote Bilingual Service Desk Specialist (Spanish/English) to our group in Olympia, WA, United States.