AI Automation Engineer; P3); Fully Remote

• Build and maintain custom middleware connecting AI voice platforms (Vapi, Retell, Assistable within Go High Level ) to Field Service Management (FSM) systems.
• Integrate with platforms like Service Titan and Housecall Pro using REST APIs and OAuth.
• Program and verify end-to-end booking workflows moving live voice conversations into contractor dispatch schedules.
• Build, configure, and maintain production-grade voice agents using Vapi, Retell, Assistable, and Eleven Labs.
• Fine-tune latency, test prompt frameworks, and design agent harnesses.
• Run automated tests on conversational accuracy, speech recognition, and intent categorization.
• Build and manage Go High Level  workflows across SMS, email, appointment reminders, and estimate follow-up campaigns.
• Implement automations using platforms such as n8n, Hermes, Open Claw, and Composio.
• Help build, test, and deploy company-wide automation packages for beta client accounts.

Client Onboarding & Technical Support:

• Join technical onboarding calls with new clients to gather system requirements.
• Execute full client setup and integration during a typical two-month implementation window.
• Handle technical support and troubleshooting when clients report issues.

WeAssist connects global talent with US businesses, focusing on fair opportunities and community impact. The company has a team of over 100 people and prioritizes employee growth and giving back.