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Global Remote French-Bilingual Support Engineer

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Instructure
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR

Job Description & How to Apply Below

Location: New York

Instructure is seeking an experienced Level 2 bilingual Customer Support Engineer to help EMEA and NORAM Higher Education customers navigate our SaaS platform. This remote role is based in the Central Time Zone of Canada, offering competitive salary and benefits.

You will troubleshoot, triage tasks, and collaborate with development and SRE teams, using AI to optimize processes and provide high-quality client support across English and French communications.

We are currently recruiting a Global Remote French-Bilingual Support Engineer for our team in United States.

Are you ready to take on the Global Remote French-Bilingual Support Engineer role at Instructure?

We would love to welcome a new Global Remote French-Bilingual Support Engineer to our team in United States.

For the Global Remote French-Bilingual Support Engineer position at Instructure, we are reviewing applications now.

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