Bilingual Mandarin​/English CS: Inbound Retention; Remote

Yelp is seeking a bilingual Mandarin/English Customer Success inbound retention specialist on a remote basis in the United States. The role focuses on supporting and retaining small business advertisers after sale, delivering a high 5-star experience and consulting on Yelp's ad solutions.

Key duties include handling a high volume of inquiries, educating clients on performance metrics, and driving effective retention strategies to maximize revenue.

This posting is for the Bilingual Mandarin/English CS:
Inbound Retention (Remote) role at Yelp, based in Baltimore, MD, United States.

The Bilingual Mandarin/English CS:
Inbound Retention (Remote) position in the Management & Operations, Sales field is open for applications.

We have an opening for a Bilingual Mandarin/English CS:
Inbound Retention (Remote) in Baltimore, MD, United States within Management & Operations, Sales.

This role, Bilingual Mandarin/English CS:
Inbound Retention (Remote) at Yelp, could be your next career step.