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Inbound Bilingual Mandarin​/English Retention Specialist; Remote

Remote / Online - Candidates ideally in
Oregon City, Clackamas County, Oregon, 97045, USA
Listing for: Yelp
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 61000 USD Yearly USD 50000.00 61000.00 YEAR

Job Description & How to Apply Below

Position: Inbound Bilingual Mandarin/English Retention Specialist (Remote)

Yelp is seeking a Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist for a remote US role. You will support, consult, and retain advertisers, handling high-volume inquiries and showcasing ROI through ad metrics.

Candidates must be fluent in Mandarin and English, with a background in account management or advertising, and enjoy working with local businesses. The role emphasizes strong communication, problem solving, and adaptability in a fast-paced environment, with a

This is a genuine position to take on the Inbound Bilingual Mandarin/English Retention Specialist (Remote) role at Yelp.

We are looking to fill the Inbound Bilingual Mandarin/English Retention Specialist (Remote) position at Yelp in Portland, OR, United States.

The Inbound Bilingual Mandarin/English Retention Specialist (Remote) role at Yelp is now open for applications in Portland, OR, United States.

Join us at Yelp as our next Inbound Bilingual Mandarin/English Retention Specialist (Remote) in Portland, OR, United States.

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