Information Governance Supervisor

About Us

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other.

Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers.

We are seeking an Information Governance Supervisor to join our New York City office. This position oversees various Firm resources to effectively coordinate and perform information governance functions, including file intake, transfers, data access, records retention and disposition. The Information Governance Supervisor advises the Firm's attorneys, clients and business services professionals about information governance best practices, data privacy and risk management issues while ensuring compliance with Firm policy.

The position is also responsible for providing guidance, direction, mentorship and instruction to other Information Governance and Information Management staff related to governance initiatives. The position will be based in our New York City office and has a hybrid in-office/remote working schedule. Please note that the Firm will not sponsor applicants for work visas for this position.

• Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction and/or transfer, with minimal supervision.
• Oversees outgoing client file transfer requests, involving IT, Records Management, Office of the General Counsel and others as needed.
• Reviews outgoing client files, complying with the engagement agreement, outside counsel guidelines, and Firm policy.
• Oversees incoming client file transfers, including downloading from file sharing sites and populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer.
• Communicates with incoming lateral partners to understand their needs and ensure that their files are transferred efficiently, coordinating with their prior firm as necessary.
• Ensures that Information Governance and Information Management staff working on client file transfers are completing their tasks accurately and efficiently.
• Develops modified workflows for client file transfers, as needed, and ensures that team members understand and follow the workflow.
• Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats.
• Imports and exports emails to and from PST files using Microsoft Outlook.
• Reviews personal emails of departing attorneys and partners in preparation for export in accordance with Firm policies.
• Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms and clients.
• Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status.
• Assists, guides and participates in the organization and filing of client emails for retiring partners, departing attorneys and business services professionals.
• Leads and participates in global information governance projects such as office moves and cleanups.
• Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices.
• Monitors weekend and after hours projects, assisting where necessary to meet deadlines
• Acts as a representative for the department ensuring that file keeping best practices are followed.
• Communicates department and Firm best practices to partners, attorneys and business services professionals.
• Assists business services professionals and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate.
• Assists in implementing and administering retention and quality control programs.
• Assists management in determining need for change, and in developing and implementing the same.
• Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and business services professionals.
• Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals.
• Participates in the interviewing, selection and training process.
• Recommends and implements changes and improvements in methods and procedures to higher level management.
• Coordinates and oversees department projects, day-to-day operations and long-range plans.
• Monitors time, attendance,…