Pre-Litigation Operations Associate

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This range is provided by Even Up. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

$50,000.00/yr – $80,000.00/yr

Even Up is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest‑growing vertical SaaS companies in history, and we are just getting started. Even Up is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, Signal Fire, and Lightspeed.

Our Pre‑Litigation Operations team drives case progress from intake to resolution with consistency, compassion, and control. We combine deep legal experience with cutting‑edge tools to deliver exceptional outcomes for our attorney partners and their clients.

• Open insurance claims and serve as the primary liaison with adjusters and carriers
• Request, track, and organize medical records, bills, and police reports; communicate with insurance carriers regarding claims
• Ensure treatment progression and awareness of treatment outcomes; identify and proactively resolve lien and subrogation issues
• Collaborate with lead paralegals and attorneys to prepare complete, accurate case files for demand
• Communicate with clients in person and by phone to guide them through the pre‑litigation process
• Maintain case timelines and ensure milestones are met with precision
• Spot and eliminate operational inefficiencies to drive speed and accuracy
• Uphold the highest standards in documentation, file integrity, and communication
• Contribute to team collaboration and knowledge sharing in an office environment

• Have 3+ years of experience in personal injury legal operations, case management, or insurance claims
• Be highly detail‑oriented, organized, and self‑motivated
• Excel at process execution in fast‑paced, high‑volume environments
• Communicate clearly and professionally with clients, medical providers, attorneys, insurers, and colleagues
• Take ownership of your work and hold yourself to high standards of quality and accountability
• Thrive in an in‑office, collaborative environment with strong time‑management skills

Even Up has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page () or reputable job boards like our official Linked In or Indeed pages, and all official Even Up recruitment emails will come from the domains , , , no‑, or no‑reply email addresses.

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page.

If you receive communication from someone you believe is impersonating Even Up, please report it to us at talent‑ops‑ Examples of fraudulent domains include “careers‑” and “careers‑”.

• Choice of medical, dental, and vision insurance plans for you and your family
• Additional insurance coverage options for life, accident, or critical illness
• Flexible paid time off, sick leave, short‑term and long‑term disability
• 10 US observed holidays, and Canadian statutory holidays by province
• A home office stipend
• 401(k) for US‑based employees and RRSP for Canada‑based employees
• Paid parental leave
• A local in‑person meet‑up program
• Hubs in San Francisco and Toronto

Even Up is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

$50,000 – $80,000