Personal Injury Case Manager
Founded five years ago and headquartered in Boca Raton, FL, Torticity is revolutionizing the legal sector with groundbreaking technology and unmatched operational support. Our proprietary tech boosts efficiency and sets new industry standards. Today, we offer comprehensive, end-to-end solutions that help law firms navigate complex litigation effortlessly. Torticity isn’t just changing the game; we’re building the future of legal excellence.
Remote OpportunitiesRemote opportunities available nationwide. Employees within a 40-mile radius of our Boca Raton HQ enjoy in-person collaboration and enhanced compensation. Hybrid work model:
Mondays, Tuesdays, and Thursdays in-office.
Torticity is looking for an experienced Personal Injury Case Manager with exposure to pre-litigation auto injury cases. In this role, the Personal Injury Case Manager will be responsible for managing a docket of personal injury files. They will work on a high volume of pre-litigation cases from end-to-end post-intake, including extensive plaintiff contact, investigations, and settlement negotiations with the insurance adjusters.
You'reExcited About This Opportunity Because You Will…
- Proactively own and manage a robust case load effectively to meet internal stakeholder and external partner deadlines
- Managing claimant relationships as primary point of contact during pre-litigation phase
- Being open to providing feedback on and making suggestions for process improvements
- Acting as a liaison between the client and insurance carriers before the commencement of litigation
- Facilitating negotiations with claims adjusters
- Obtaining information & documentation necessary to evaluate bodily injury claims
- Creating and maintaining an internal database
- Requesting medical and billing records
- Preparing settlement demand packages
- Reviewing files with the supervising manager, paralegals, and attorneys
- At least 6 years of personal injury case management or paralegal experience
- Personal Injury case management experience from a variety of states
- Experience handling pre-litigation cases from inception post-intake, through settlement
- Proficiency with Microsoft Office tools
- Ability to work independently and in a team environment
- Demonstrates a high level of professionalism with confidential and sensitive information
- Acute attention to detail
- Company-paid travel may be required for annual or quarterly team visits.
- Knowledge of the Spanish, Portuguese and/or Creole language is strongly preferred
- We are a group of bright, kind professionals who are motivated by challenges and value integrity, innovation, and trust
- We cultivate a diverse and inclusive community, where all voices are heard and valued
- We leverage our strengths in legal technology to drive innovation and disrupt the industry
- We win as a team, commit to our work, and celebrate success together
- We boldly create the future while keeping equity and client impact at the center of all that we do
- We offer comprehensive compensation packages and inclusive health and wellness benefits
This role will receive competitive salary, benefits, and variable compensation. The salary for U.S.
-based employees in this role will be within the range listed below. Compensation is determined by various factors, including experience, location, and performance. This position is also eligible for variable compensation based on individual and company performance.
In addition, the position includes access to medical, dental, vision, and other benefits including flexible paid time off. At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges. This understanding drives our commitment to providing a comprehensive benefits package designed with your well-being at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself.
💰 Salary Range: $50,000 - $70,000 USD total comp annually
Remote/Hybrid Schedule + Generous Paid Time Off (PTO)- Enjoy a hybrid work schedule, blending on-site collaboration and work-from-home days for staff within a 40-mile radius
- For employees outside of the radius, this is a fully remote role.
- Flexible PTO and Discretionary Time Off for balance and personal needs
- Access to free therapy sessions and emotional/work-life counseling
- Complimentary Calm subscription to support mental well-being
- Medical, dental, vision, and health insurance coverage
- Life insurance and short/long-term disability insurance
- Comprehensive support for every unique path to parenthood
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