Fraud Investigator

INDUSTRIAL COMMISSION Are you ready to work for an exceptional state agency that works to protect the life, health, safety and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is a progressive agency committed to the highest standards of public service and agency employee development. A thriving workforce in Arizona is what we strive for and work towards each day.

Job Location:

Legal Division/Fraud Unit Address: 800 W Washigton St., Phoenix, AZ 85007

• Hourly Rate: $ 24.4691
• Grade: 19
• Closing Date:
  January 13, 2026

We are currently looking for an exceptional individual to support the Fraud Investigations Unit in our Legal Division, which is tasked with investigating fraud unit referral matters and determining whether fraudulent activity is present under state statute. The Investigator completes a variety of duties, including responding to phone and email questions, investigating matters, drafting reports, and potentially testifying their findings in court.

The Investigator also provides support to the Legal Department, fulfilling requests for information, surveillance, or interviews. The Investigator completes their duties in accordance with the Arizona Management System (AMS) principles and participates in AMS activities.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, offices, and hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Plans, organizes, and conducts investigations of alleged fraud in workers’ compensation claims; interviews witnesses and preserves testimony; performs surveillance; searches for, locates, examines, and preserves documentary evidence (including the use of public and governmental resources to gather relevant information). Evaluates and resolves complex investigation details and applies the state statutes to circumstances to determine if a complaint is substantiated by a preponderance of the evidence, and determines whether a matter should be reported to the appropriate licensing agency and/or to the Attorney General's Office for prosecution.
• Participates in AMS huddles, required trainings, agency, department, and unit meetings. Communicates with Supervisor to discuss investigative plans and questions, resolving difficult issues, and sharing information.
• Maintains investigation logs; writes reports of investigations, outlining methods, procedures, events, evidence, activities, and results; submits Fraud Unit Reports to the appropriate entities according to the statute and rules; testifies.
• Drives state automobile to various locations throughout the state, conducting the business of the Fraud Unit.

• Arizona administrative practices and procedures and personnel rules and requirements.
• Federal, State, and agency laws pertaining to workers’ compensation, fraud, occupational safety and health, debt collection, labor, investigations, and evidence.
• Purposes, goals, policies, procedures and practices of the Commission and the Legal Division.
• Techniques and methods of interviewing and records searching.
• Private industry practices and government, business, and occupational regulations.
• Investigative technology and equipment.
• Investigative techniques and tools, including Internet tools, databases, and other sources of information relevant to the agency investigations.

• Teamwork.
• Planning/organization, multi-tasking, and time management.
• Clear and concise oral and written communication, including attention to detail.
• Use of computers and other technical devices/programs/software, including investigative technology/equipment.
• Problem-solving, ingenuity, and decision-making.
• Interpersonal communication, including skill in…