TCOLE - Region 8B, Field Services Agent; Mobile

Overview

TCOLE – Field Services Agent (Mobile)

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Resumes are not accepted in lieu of State of Texas application

The mission of the Texas Commission on Law Enforcement, as a regulatory State agency, is to establish and enforce standards to ensure that the people of Texas are served by highly trained and ethical law enforcement, corrections, and telecommunications personnel.

TCOLE's Compliance and Standards Division supports law enforcement agencies in meeting state standards. Through comprehensive reviews, audits, and evaluations, we ensure agencies have the resources and guidance necessary to ensure regulatory compliance and effective law enforcement practices across Texas. The division oversees compliance audits, inspections, and reviews of law enforcement agencies to ensure adherence to established standards, rules, and regulations.

The Texas Commission on Law Enforcement (TCOLE) is seeking a Sergeant Investigator assigned to Field Services to join the Compliance and Standards Division working as a mobile worker in assigned region and supporting operational needs. The selected applicant must reside in Region 8, which includes the following counties:
Bosque, Eastland, Hood, Somervell, Comanche, Erath, Parker, Tarrant, Archer, Clay, Cooke, Denton, Jack, Montague, Palo Pinto, Stephens, Wichita, Wise, and Young.

The Field Service Agent performs advanced (senior-level) administrative, consultative, and investigative work involving examining, evaluating, and monitoring programs, policies, and documents to ensure conformity with laws, rules, and regulations. Work involves developing, implementing, and delivering Commission programs to law enforcement agencies, licensees, and other stakeholders. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

The job class is 9909 and the salary range is dependent on prior state service as a Commission Law Enforcement Officer. This is a Salary Schedule C - Commissioned law enforcement position at salary group C04, with a salary range of $89,981- $107,038.

This is a mobile worker position, with the employee's home serving as their primary location. This role may involve frequent travel (up to 75%), on-site visits, or remote work from various locations depending on operational needs. Candidates must be comfortable working independently and utilizing mobile technology.

Successful candidates will be required to report to Austin, Texas headquarters for approximately four weeks of in-person training.

• Conducts on-site inspections and comprehensive compliance reviews of law enforcement agencies to ensure adherence to established standards, rules, and regulations.
• Conducts background and personal history investigations, reviews records, and verifies information.
• Performs regular audits of records, documentation, and agency policies for compliance, and compiles, reviews, and analyzes data to verify accuracy.
• Provides technical advice and guidance to stakeholders regarding regulatory compliance, and the requirements, liabilities, and penalties of non-compliance.
• Acts as a liaison to the law enforcement community, including chiefs, administrators, and officers, to provide guidance and ensure compliance with regulatory standards.
• Develops, prepares, and delivers formal and informal training using various instructional techniques to internal and external customers.
• Assists law enforcement agency administrators with regulatory reporting requirements and documentation.
• Investigates alleged violations of regulations and prepares detailed reports with recommendations for corrective action.
• Assesses programs and procedures for compliance with rules, regulations, laws, and statutes, and recommends changes to policies, procedures, and guidelines as needed.
• Prepares and presents progress reports on assigned projects and tasks.
• Coordinates with law enforcement agencies to address compliance issues and implement corrective actions.
• Assists in…