Section 20 Specialist

Section 20 Specialist

Hybrid London office (Stratford) or Manchester (Trafford Bar). Up to £35,951 per annum. Monday to Friday 9am‑5pm. Office based 2 days per week.

Do you have strong Excel and mail merge skills?

The Section 20 team is expanding! With growing awareness of legislative requirements, demand for expertise is higher than ever. This is your chance to join a busy, dynamic team where your work truly matters.

• Take ownership of the entire Section 20 consultation process—from issuing notices and logging follow‑ups to responding to observations within legislative time frames.
• Manage your own consultations and ensure all documentation is accurate and compliant.
• Help safeguard financial recovery by issuing invoices for works carried out under Section 20 within the required 18‑month timeframe.
• Collaborate with a variety of people across the business, making a real impact.
• Play a vital role in ensuring residents have safe, suitable, and secure housing.

• 28 days holiday from day one
• 8% pension contribution
• Volunteer days
• Flexible working from home with 1 to 2 days per week in the office

• Experience in Section 20 consultation processes, compliance, and service charge administration
• Detail‑oriented professional who thrives in a fast‑paced environment
• Strong stakeholder engagement skills and a commitment to accuracy
• In‑depth understanding of legislation relating to service charges and leasehold management (Landlord and Tenant Act 1985 (S18‑30) and Common hold & Leasehold Reform Act 2002) with knowledge of First‑tier Tribunal applications for dispensation and dispute of service charges
• Strong numerical ability with excellent accuracy and attention to detail
• Effective communication and interpersonal skills, with proven ability to build and maintain effective relationships with a range of stakeholders
• Problem‑solving skills with the ability to apply a logical and methodical approach to analysing data and delivering solution‑focused outcomes
• Excellent organisational skills with ability to manage workload to meet deadlines and targets
• IT proficiency in Microsoft applications (Excel, Word, Outlook and mail merge)

• A role where every day brings new challenges
• The chance to make a tangible difference for residents
• Be part of a supportive, growing team with opportunities to develop

If this sounds like you, we would love for you to apply!

Send your CV to Annalee Wood at Aspire Recruitment today.