Financial Crime Investigator, Law Enforcement

Financial Crime Investigator, Law Enforcement

Cardiff, London or Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get‑paid‑early feature, combined with financial education on social media and award‑winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products— we want to solve problems and change lives through Monzo ❤️

£26,000 – £31,400 + benefits.

Start date:

Tuesday 26th May 2026.

Working hours:

Monday‑Friday, 37.5 h per week, 9 am‑5:30 pm.

Law Enforcement Investigators drive our strategy within financial crime operations. The team responds to requests for information from Law Enforcement and other public agencies such as the National Crime Agency, Department of Work & Pensions and the Serious Fraud Office. We monitor accounts subject to Restraint or Freezing Orders under the Proceeds of Crime Act 2002, prepare witness statements for court, and review high‑risk accounts.

The team of about 12 reports to a Financial Crime Team Manager and collaborates closely with AML, Business Banking and Screening squads.

• Triage and investigate requests from Law Enforcement, including taking calls from officers.
• Analyse customer accounts to identify risk or suspicious activity, and record decisions with clear rationale.
• Review and respond to follow‑up questions from Law Enforcement and other public agencies.
• Identify and elevate high‑risk tasks to senior investigators.
• Collate and gather information for authorities in line with relevant legislation.
• Respond to escalations in the Law Enforcement escalation channels.

• Foundational knowledge of financial crime, typologies and current trends; law‑enforcement liaison experience a plus.
• Detail‑oriented with an understanding that small details matter most.
• Adaptable, able to switch between rapid triage and methodical account reviews.
• Excellent communicator with strong written and verbal English skills.
• Comfortable making judgement‑based decisions and assessing risk.
• Self‑motivated, independently driven to manage time, meet deadlines and own performance.
• Knowledge of UK legislation and regulations on economic crime, including requests for information and court orders.
• Good time‑management skills.
• Fluent with macOS, Slack and GSuite tools.
• Committed to helping Law Enforcement agencies tackle crime and making Monzo a hostile environment for criminals.

• This role is based remotely in the UK.
• £1,000 annual learning budget for books, courses and conferences.
• Guaranteed birthday off if it falls on a scheduled workday (outside of training period).
• Full home‑office setup:
  Mac Book provided and additional support for remote workers.

We have a three‑step journey:
1. Final interview with the hiring manager. The process typically takes 2‑3 weeks and we aim to accommodate your schedule.

We will keep this advert live until all vacancies are filled. Please apply as soon as possible to avoid missing out.

Diversity and inclusion are a priority. Monzo is an equal‑opportunity employer. All applicants are considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

Preferred names are encouraged; full or birth names are not required at application stage.

Our Equity, Diversity and Inclusion reports for 2024 are available on our blog.