Legal Directories Specialist

Kidd Aitken Legal Marketing Ltd is the world’s largest legal marketing consultancy, specialising in legal directory submissions. Our goal is to make legal directory submissions less burdensome and time‑comp‑acting for law firms.

We have a team of former editors and researchers from Chambers, Legal 500, and other major legal directories, who operate across all time zones.

Our founders are both former editors of Chambers and Partners and are individually ranked in the top 3 legal directory consultants in the world.

Kidd Aitken Legal Marketing ltd has worked with over 200 law firms to date, delivering both first‑time and improved rankings for firms of all sizes and sectors in all major directories.

Accountabilities include:

• Conducting team meetings to track project updates, manage team outcomes and priorities
  • Coordinate with internal teams to request conversions/first drafts, identify resource, request extensions and update project statuses
• Log conversion requests in a timely manner with document production
• Proactively follow up with clients on pending submissions and referee lists following our internal processes
• Actively manage own workload and priority of tasks
• Maintain accurate, up to date and real time updates in workload management system
• Ensure any directory service requests are sent in a timely and accurate manner
• Liaise with team manager/managing consultant if any blockages or potential missed deadlines are upcoming in your team
• Keep on top of the team’s workloads and priorities ensuring that emails are responded to/sent within KA’s agreed service levels
• Ensure clear escalation procedures are adhered to
• Ensure the filing of submissions in SharePoint is always kept up to date and in the relevant folders
• Identify any areas in the process which could be done more efficiently and communicate this to the team manager
• Proactively anticipate delays and escalate identification of risks early

The ideal candidate for this role will have:

• Exceptional written communication skills with the ability to draft concise, professional emails
• Ability to actively listen to accurately capture team and client needs
• Strong organisational skills
• Strong multitasking ability to juggle daily updates, meetings, and ad‑hoc requests
• Deadline‑driven mindset with a focus on timely submissions
• Consistency in following standardised processes
• Previous experience using Microsoft Office (including Word and Excel)
• Confidence in leading team calls and delegating tasks

This is a fully remote working role.

Contracted hours: 37.5 hours per week

Contract:

Permanent

Rate of pay: £26,000 per annum (depending on experience)